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Returns

We all make mistakes.

For this reason, Bon Air Quilt Co. offers refunds and exchanges within the following guidelines:

  • PDF and paper patterns are not returnable
  • Cut yardages are not returnable
  • Sealed products must be in their original, unopened packages
  • Return requests must be made within 14 calendar days of the original purchase date
  • Customer pays for return shipping
  • Refunds will be issued after receipt of returned products

We are happy to offer full refunds and free shipping on exchanges for damaged or incorrect merchandise.

If you need to start a return or exchange, please call us at (804) 335-6042 or email Heather at bonairquiltco@gmail.com